Where to get help – Epson 500 User Manual
Page 65
Where To Get Help
65
Where To Get Help
EPSON provides technical assistance 24 hours a day at
http://support.epson.com
. Here
you can access troubleshooting information, download product documentation, and receive
technical advice through e-mail.
To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on
the EPSON PrivateLine Support card that came with your projector. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■
U.S.: (562) 276-4394, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■
Canada: (905) 709-3839, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (EPSON PowerLite Cinema 500)
■
Product serial number (located on the bottom of the projector)
■
Computer configuration, if you’re connected to a computer
■
Description of the problem
You can purchase screens, carrying cases, or other accessories from EPSON at
(800) 873-7766 or by visiting the EPSON Store at www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.