Encore electronic ENHWI-G2 - Manual (Page 50)

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Step 1 Upgrade to the latest firmware.
Step 2 Take a paperclip and perform a hard reset. With unit on, use a
paperclip and hold down the reset button on the back of the unit for 15
seconds. Release it and the router will recycle, the lights will blink, and
then stabilize.
Step 3 After the router stabilizes, open your web browser (Internet
Explorer, Netscape, etc), enter 192.168.1.1 into the address window,
and hit the Enter key. When the password dialog box appears, enter
the username admin and password admin. Click OK.
If the password dialog box does not come up repeat Step 2.
Note: Do not run Wizard.
Step 4 Click on the WAN tab on top of the screen. Select PPPoE.
Step 5 Select PPPoE (unless your ISP supplied you with a static IP
address).
Step 6 For Earthlink users, under the username field enter
ELN/[email protected] and your password, where username
is your own username (some Earthlink users may not need the ELN/ in
front of username).
For SBC Global users, enter [email protected].
For Ameritech users, enter [email protected].
For BellSouth users, enter [email protected].**
For most other ISPs, enter username.
Step 7 Idle Time should be set to zero. Set MTU to 1492, unless
specified by your ISP.
Note: If you experience problems accessing certain websites and/or
email issues, please set the MTU to a lower number such as 1472,
1452, etc. Contact your ISP for more information and the proper MTU
setting for your connection.
Step 8 Click Apply. When prompted, click Continue. Once the screen
refreshes, unplug the power to the router.