Responding to messages, Responding to messages -19 – TA Triumph-Adler 2500ci User Manual

Page 455

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10-19

Troubleshooting > Troubleshooting

Responding to Messages

If the touch panel or the computer displays any of these messages, follow the corresponding procedure.

A

B

NOTE

When contacting us, the serial number will be necessary. To check the serial number, refer to

Display for Device

Information on page 3-7

.

Message

Checkpoints

Corrective Actions

Reference

Page

Acceptable staple count
exceeded.

*

*

When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.

Is the acceptable number of sheets
exceeded?

Press [Continue] to print without
using Staple. Press [Cancel] to
cancel the job.

—

Activation error.

―

Failed to activate the application.
Contact administrator.

―

―

Expansion Authentication is
disabled. Turn the main power
switch off and on. If the error exists,
contact administrator.

―

Add paper in cassette #.

Is the indicated cassette out of
paper?

Load paper.
Select the available paper. Press
[Continue] to print.

page 3-14

Add paper in Multi
Purpose tray.

Is the paper of the selected size
loaded in the multi purpose tray?

Load paper.
Select the available paper. Press
[Continue] to print.

page 3-23

Adjusting Scanner.

—

The machine is under the
adjustment to maintain its quality.
Please wait.

—

Message

Checkpoints

Corrective Actions

Reference

Page

Box is not found.

—

The specified box cannot be found.
Job is canceled. Press [End].

—

Box limit exceeded.

*

*

When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses.

Is [End] displayed on the screen?

The specified box is full, and no
further storage is available. Job is
canceled. Press [End]. Try to
perform the job again after printing
or deleting data from the box.

—

—

Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages. Press [Cancel] to cancel the
job.

—

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