TA Triumph-Adler DC 2325 User Manual

Page 183

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Troubleshooting

OPERATION GUIDE

6-3

6

Printouts are dirty.

Is the platen or the document
processor dirty?

Clean the platen or the document
processor.

5-2

Is the transfer roller dirty?

Brush the transfer roller clean.

5-5

Images are skewed.

Are the originals placed
correctly?

When placing originals on the
platen, align them with the original
size indicator plates.

2-49

When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.

2-49

Is the paper loaded
correctly?

Check the position of the paper
width guides.

2-50

Paper often jams.

Is the paper loaded
correctly?

Load the paper correctly.

2-35

Is the paper of the supported
type? Is it in good condition?

Remove the paper, turn it over, and
reload it.

2-35

Is the paper curled, folded or
wrinkled?

Replace the paper with new paper.

2-35

Are there any loose scraps or
jammed paper in the
machine?

Remove any jammed paper.

6-12

Printouts from the
document processor
have black lines.

Is the slit glass dirty?

Clean the slit glass.

5-3

Printouts are
wrinkled.

Is the paper separator of the
paper feed unit dirty?

Clean the paper separator.

5-4

Cannot print.

Is the machine plugged in?

Plug the power cord into an AC
outlet.

—

Is the machine powered on?

Turn on the main power switch.

3-2

Is the printer cable
connected?

Connect the correct printer cable
securely.

2-3

Was the machine powered
on before the printer cable
was connected?

Power on the machine after
connecting the printer cable.

2-3

Is Press Status Key...
displayed at the top of the
screen?

Press the Status/Job Cancel key,
[Printing Jobs], and then [Resume
All Print Jobs] to restart printing.

—

Documents are
printed improperly.

Are the application software
settings at the PC set
properly?

Check that the printer driver and
application software settings are
set properly.

—

Symptom

Checkpoints

Corrective Actions

Reference

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