Xiaomi Mi Vacuum Cleaner G10 - Manual (Page 15)

26 27
FAQ
Error Possible Cause Solution
The vacuum cleaner does not work.
It is out of battery or has low battery.
Fully charge the vacuum cleaner, then
resume use.
Wait until the vacuum cleaner cools down,
then reactivate it.
Clear any blockages from suction opening
or airway passage.
Empty the dust compartment and clean
the filter.
Clear any blockages from the smart high
torque brush bar and/or the extension rod.
Clear any blockages in the main suction
opening or the extension rod.
Please contact after-sales service to
arrange maintenance.
Only use the original charger to charge the
vacuum cleaner.
The suction power reduces.
It enters into overheat protection mode
triggered by a blockage.
Its suction opening or airway passage is blocked.
The dust compartment is full and/or the filter
is clogged.
The smart high torque brush bar and/or the
extension rod are blocked.
The main suction opening or the extension rod is
blocked.
Battery pack is damaged.
The charger is incompatible.
The motor makes a strange noise.
The first indicator is red after
turning on the vacuum cleaner.
The first indicator blinks red when
charging the vacuum cleaner.
Error Possible Cause Solution
Make sure the charger is plugged in
correctly.
The vacuum cleaner can be used normally.
Wait until the battery temperature
normalizes, then resume use.
Clean or replace the water dispenser filter.
Clean or replace the mop pad.
The charger is not connected to the vacuum
cleaner.
The battery is fully charged and went into sleep
mode.
If the problem still persists after ruling out the above two possibilities, please contact after-
sales service for help.
The battery temperature is too low or too high.
The water dispenser filter is clogged.
The mop pad is dirty.
The battery indicator does not
light up while charging.
The water tank does not dispense
water, or dispenses water slowly.
The battery charges slowly.