Troubleshooting – Senal AWS-24G 2-Person Wireless Microphone System for Cameras and Smartphones (2.4 GHz) User Manual
Page 22

Troubleshooting
Problem
Solution
The receiver is not
receiving an audio signal.
•
Make sure the receiver and transmitters are charged and powered on.
•
Make sure the transmitters are paired with the receiver.
The audio quality is not good
and has dropouts.
•
Make sure the transmitters and receiver have line-of-sight contact.
•
Make sure there’s nothing obstructing the transmitters’ antennas.
My app is not recording sound
from the receiver.
•
Make sure the AWS-24G is selected as the microphone in the app’s settings.
The transmitters are not
recording on separate channels.
•
Change the receiver’s operating mode to Stereo.
IC:
27232-IRAYDW20
FCC ID:
2AZSQ-IRAY-DW20
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
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