Cleaning and maintenance, Troubleshooting guide – Hestan 55 Inch Freestanding Grill Use & Care Guide User Manual

Page 18

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©2016 Hestan Commercial Corporation

©2016 Hestan Commercial Corporation

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EN

EN

Figure 10

Figure 11

LIGHT BULB REPLACEMENT
1. Disconnect the power to your grill before any service or light bulb replacement. Be sure the

grill and the lights are completely cool. Halogen lights get extremely hot.

2. Open hood and remove the small screw holding the lamp assembly in place (Fig. 10). Remove

the lamp assembly, being careful not to drop the glass lens.

3. If needed, use a small flat-blade screwdriver to carefully pry off the lens and set aside. Loosen

the 2 screws closest to the lamp housing (Fig. 11). These screws hold the bulb in place. The

bulb should come out easily.

4. Before installation, it is very important to clean the new bulb carefully with a clean, soft

cloth, or tissue paper. Grease, fingerprints, or oils in your skin can leave a residue on the glass

surface of the bulb which will create a hot-spot. The bulb will eventually crack at this hot-

spot.

5. While still using a cloth or tissue paper, install the new bulb in the housing and tighten the

screws. Check that the other tiny screws are tight as well.

6. Re-install the lens and return the lamp assembly to the hood. Carefully install the screw to

secure the assembly to the hood.

ADDITIONAL CONSIDERATIONS
Always keep the area around the grill free of obstructions and debris. Maintain at least 12”

(30 cm) of space around the grill to ensure proper airflow, and keep all ventilation openings clear

and free of debris. Clean appliance after each use, and check for blockages, especially at the

burner orifices, after periods of prolonged non-use. To maintain the appearance of your Hestan

grill for many years, keep it covered when not in use. Backyard environments are harsh on your

grills’ finish. Long exposure to sun, water, yard chemicals and the elements could diminish the

appearance of the stainless steel. This is very evident in ocean-front locations.
Our appliance materials have been tested in saline solutions with higher salinity than seawater.

They have also been tested by exposure to highly acidic foods. During and after these tests, we

found these materials were able to withstand exposure over prolonged periods of time. However,

the above-mentioned corrosive substances, along with neglect, can lead to a situation whereby

conditions might combine to cause some damage to occur. Therefore, we suggest that you always

keep your grill clean, dry and covered when not in use. This is even more important when long

term storage is required. Always store the grill clean, dry and covered with your Hestan Grill

Cover. A dirty grill will attract insects and rodents which is highly unsanitary. In addition, rodents

are known to chew on the insulation of wiring which will cause permanent damage to the wiring

and possibly electrical components.
For those in desert communities, wind-driven sand is highly abrasive and constant exposure will

eventually pit and scratch the surface. Another reason to keep your grill covered when not in use.

CLEANING AND MAINTENANCE

(continued)

TROUBLESHOOTING GUIDE

Symptom

Check

Burner will not light

Gas supply not on / shutoff valve closed

LP gas cylinder empty

Power cord not plugged in, or no power to receptacle, or blown

fuse

Low gas pressure to unit

Burner ports near igniter are obstructed or dirty

Burner not installed correctly on orifice

Defective or clogged burner valve

Incorrect orifice or clogged orifice

Igniter defective (not glowing)

Defective regulator or regulator installed improperly

Burner will not stay lit

Burner ports obstructed or dirty

Vent plugged on regulator or regulator installed improperly

Windy conditions

Low gas pressure

Slow to heat up

Low gas pressure or low LP cylinder

Burner ports are obstructed or dirty

Defective or clogged burner valve

Incorrect orifice or clogged orifice

Gas Odor

Burner went out or did not light

Loose or broken gas line

Ruptured pressure regulator

Burner not installed correctly on orifice

Poor combustion, air-fuel mixture not adjusted properly

Obstructed/dirty burner ports

Burner not working well / lazy

or yellow flame

Burner ports are obstructed or dirty, check for spider webs

Poor combustion, air-fuel mixture not adjusted properly

Gas pressure incorrect / incorrect regulator

Orifice sized incorrectly for gas type

Rotisserie will not light or will

not stay lit

Not holding in the control knob long enough

Windy conditions

Igniter defective (not glowing)

Power cord not plugged in, or no power to receptacle

Interior halogen lights not

working

Power cord not plugged in, or no power to receptacle

Check for burned-out bulb

Control panel LED lights not

working

Power cord not plugged in, or no power to receptacle

Check fuse on electrical box.

Rotisserie motor not working

Power cord not plugged in, or no power to receptacle

Obstruction or broken chain-drive mechanism – call for service

Side burner will not light

See “Burner will not light” above

Nuisance clicking of side

burner

Windy conditions

Flame too low

Food debris on electrode

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