HP 2600n User Manual

Page 43

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Problem

Cause

Solution

The paper lot is flawed. The
manufacturing processes can cause
some areas to reject toner.

Try different paper, such as high-
quality paper that is intended for color
laser printers.

Vertical streaks or bands appear on the
page.

One or more print cartridges might be
low or defective. If you are using non-
HP print cartridges, no messages
appear on the device control panel or
in the HP Toolbox.

Replace any low print cartridges.

The amount of background toner
shading becomes unacceptable.

The media might not meet HP
specifications.

Use a different paper with a lighter
basis weight.

Very dry (low humidity) conditions can
increase the amount of background
shading.

Check the device environment.

One or more print cartridges might be
low. If you are using non-HP print
cartridges, no messages appear on the
device control panel or in the
HP Toolbox.

Replace any low print cartridges.

Toner smears appear on the media.

The media might not meet HP
specifications.

Use media that meets HP specifications.

If toner smears appear on the leading
edge of the paper, the media guides
are dirty, or debris has accumulated in
the print path.

Clean the media guides and the paper
path.

The toner smears easily when touched.

The device is not set to print on the
type of media on which you want to
print.

In the printer driver, select the Paper
tab and set Type is to match the type
of media on which you are printing.
Print speed might be slower if you are
using heavy paper.

The media might not meet HP
specifications.

Use media that meets HP specifications.

Table 6-13

General print quality issues (continued)

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