HP 400 User Manual

Page 72

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Problem Resolution

5-9

Table 5-4. Error Light Patterns

Error Light Indication

Probable Cause

Solution

None of the lights lit up

Internal ROM is defective

Return printer for replacement of main PCA

Change Cartridge light lits
up

Print cartridge carriage
cannot move

Check the carriage path for physical obstruction
Return printer for repair

Paper light lits up

Paper is jammed

OOPS is defective

Remove paper or other obstruction from the paper
path.
Ensure the OOPS flag is aligned correctly; return the
printer for replacement of the OOPS flag

Power and Paper Feed
lights lit up

Internal RAM is defective

Replace printer for replacement of main PCA

Power and Change
Carriage lights lit up

Internal EEPROM is
defective

Return printer for replacement of main PCA

Paper feed and Change
Cartridge lights lit up

Service station stall

Check the service station base for movement
obstructions.
Return printer for repair

All 3 lights lit up

Filmware logic error or
hardware error

Return the printer for replacement of main PCA

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