HP 400 - Manual (Page 75)

5-12 Problem Resolution
Troubleshooting Paper Feed Operations
Table 5-5. Media Related Problems
Problem or Indication Possible Causes and Solutions
If you are using manual feed
Print is skewed or slanted See “Avoiding Print Skew” in this chapter.
Printer does not pick up sheets
fed by hand 1. Wait for the printer paper feed rollers to stop turning. Then insert the media in the
paper feed slot again.
2. Make sure that the sheet you are feeding is aligned with the molded line in the
paper feed slot. Hold the sheet squarely in position until the printer pulls it in.
3. Make sure that you have selected the manual feed option in your software. If the
software does not allow you to specify the media source, use Menu mode or the
DJPMenu configuration utility to select the Manual Feed printer setting. See
“Changing the Printer Settings” in chapter 2.
4. Make sure that the media you are feeding is not torn or dusty and that its edges are
not curled.
5. Open the printer door and switch the envelope lever to Envelope if you are printing
envelopes, labels or thick paper. Remember to switch the Envelope lever back to
paper.
Sheets do not eject from the printer 1. Press and hold the Paper Feed button to eject the pages.
2. If the computer was turned off during printing, turn it on again. The page will then
be ejected.
Paper Feed light is blinking The printer is out of paper. Feed a sheet into the paper feed slot and press the Paper
Feed button to continue printing.