HONDA MM60 - Manual (Page 57)

WARRANTY SERVICE
OWNER SATISFACTION
Your satisfaction and goodwill are important to your dealer and to
us.
All HONOA warranty details are
explained in the Distributor's Limited Warranty. Normally, any problems concerning the product will be
handled by your dealer's service department.
If you have a warranty problem that has not been handled to
your satisfaction, we suggest you
take the following action
Discuss your problem with a member of dealership management. Often complaints can be quickty
resolved at that level. If the problem has already been reviewed with the Service Manager, contact the
owner
of the dealership or the General Manager.
If your problem still has not been resolved to your satisfaction, contact the Power Equipment Customer
Service Department of American Honda Motor
Co., Inc.
AMERICAN HONDA MOTOR CO., INC.
Power Equipment Customer Service Dept.
Duluth, Georgia 30136-9421
Telephone: (404) 497-6400
We
will need the following information in order to assist you:
- Your name, address and telephone number
- Product model and serial number
- Date of purchase
- Dealer name and address
- Nature of problem
After reviewing
all the facts involved, you will be advised of what action can be taken. Please bear in mind
that your problem will likely
be resolved at the dealership, using the dealer's facilities, equipment and
personnel,
so it is very important that your initial contacts be with the dealer.
Your purchase of a HONDA product is
greatly appreciated by both your dealer and American Honda
Motor Co., Inc. We want to assist you in every way possible to assure your satisfaction with your pur-
chase.
56