Flowchart 2.15-no audio, part 1, Flowchart 2.15—no audio, part 1 –26, Flowchart 2.15—no audio, part 1 – HP zx5000 User Manual

Page 60: Flowchart, 15—no audio, Part 1, Yn n n

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2–26

Maintenance and Service Guide

Troubleshooting

Flowchart 2.15—No Audio, Part 1

No audio.

N

Notebook in

port replicator

(if applicable)?

Internal

audio?

Audio?

Done

Undock

Audio?

Done

Turn up audio

internally or

externally.

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Go to

“Flowchart

2.17—Nonfunctioning

Device.”

Replace the following port replicator
components one at a time, as applicable.
Check audio status after each change.

1. Replace port replicator audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace port replicator audio board.
5. Replace backplane board.
6. Replace I/O board.

Y

Y

Y

Y

N

N

N

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