FARGO electronic DTC500 User Manual

Page 68

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Fargo Electronics, Inc.

DTC500 Series Card Printer/Encoders User Guide (Rev. 5.0)

68

Troubleshooting the LCD Messages (continued)

Message

Cause

Solution

Head Resistance
Error

The LCD requires that a
value be input for the Print
Head Resistance.

Enter a value for head resistance in
the LCD's Printer Setup menu.

See Setting the Printhead Resistance
in Section 8, page 262.

Head Voltage
Error

A hardware fault has
prevented a correct setting
of the Printhead voltage.

A default value will be used.

Hopper 1 Empty

Card Hopper 1 has run out
of cards. (Note: The Printer
will continue printing from
Hopper 2 if First Available is
set as the Card Hopper
Selection in the Driver.)

See the Resolving the Card Hopper
Empty Error Message procedure in
Section 2, page 92.

Hopper 2 Empty

Card Hopper 2 has run out
of cards. (Note: The Printer
will continue printing from
Hopper 1 if First Available is
set as the Card Hopper
Selection in the Driver.)

See the Resolving the Card Hopper
Empty Error Message procedure in
Section 2, page 92.

Invalid Flip
Command

Indicates that the Printer
received a command to print
both sides of the card, but
this model does not support
dual-sided printing.

Press CANCEL to reset the Printer or
RESUME to print onto two separate
cards.

Invalid Print
Ribbon

Indicates an unauthorized
Ribbon.

Install a valid, Fargo-authorized
Ribbon and press RESUME to
continue.

See Resolving the Unknown Ribbon
Type Error Message in Section 2,
page 104.

Continued on the next page

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