Faqs – Motorola SB4101 User Manual
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Introduction
Before You Begin
Installation
Configuration
Troubleshooting
Legal
FAQs
Q
Do I need to subscribe to cable TV to get cable Internet access?
A
No, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get
Internet access and/or offer a discount when you use your own cable modem. Check with your local cable company for specific information.
Q
What does the SB4101 limited warranty cover?
A
The standard coverage for an SB4101 is a 2-year limited warranty.
Q
What type of technical support is available?
A
For questions about your Internet service or connection, call your cable service provider. If you have problems with your Motorola broadband
products, you can call us toll-free at 1-877-466-8646 (USA only).
Q
What do I do if my modem stops working?
A
Refer to the Troubleshooting section of this User Guide. It has quick tips for diagnosing problems, as well as simple solutions. If you continue
to have problems, call your cable service provider. You can call us toll-free at 1-877-466-8646 (USA only).