Appendix e: troubleshooting, continued – Mitsumi electronic WD-Y577 User Manual

Page 75

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Appendices

75

Appendix E: Troubleshooting, continued

Sound (see also NetCommand troubleshooting for A/V receiver setup)

Symptom

Remarks

1.

There is no sound even when the
volume is turned up.

• Check if the MUTE button is on.
• The TV’s “Listen to:” setting may be set to SAP.
• Check that the Speakers option is set to TV to hear sound from the

TV speakers.

• If using an A/V receiver, check that the Speakers option is set to AV

Receiver to hear sound from the A/V receiver speakers.

• Perform a System Reset.

2.

The sound does not match the screen
picture.

• The TV’s Listen to: setting may be set to SAP.
• If using stereo or A/V receiver speakers, check their input selec-

tion in the Inputs > AVR menu.

• If using stereo or A/V receiver, check that DIGITAL AUDIO OUT

and/or AVR AUDIO OUTPUT on TV’s back panel is connected to
the A/V receiver.

• NetCommand® is set up incorrectly for the A/V receiver.

Indicators

Symptom

Remarks

1.

LAMP indicator light is a constant red.

Turn the TV off for at least 2 minutes. Turn it back on. If light is
still red, the lamp has failed. Replace it. See Appendix C for lamp
replacement information. For questions, please call Mitsubishi Con-
sumer relations at (800) 332-2119.

2.

LAMP indicator light is a flashing yellow. Lamp cover door is open or lamp cartridge is not secure. See

Appendix C for lamp replacement information.

3.

STATUS indicator light is a steady
yellow.

• Room temperature has exceeded proper levels. Cool the room.
• The TV has overheated. Clear blocked air vents and ensure at

least four inches of clearance on all sides of the TV.

• Clean the air filter on the lamp cartridge. See Appendix C.

Picture

Symptom

Remarks

5.

VCR or DVD player’s on-screen menus jitter
up and down.

Possible cause: Many VCRs and DVD players provide on-
screen menus at only half-resolution. These lower-resolution
graphics may appear to jitter up and down when the TV con-
verts them to high-definition graphics.

6.

When viewing a stopped VCR, white lines
are rolling on the screen.

• Turn off video mute for the VCR.
• Begin playing the tape.
• Change the VCR input to the antenna input.

7.

Screen is black.

The PerfectColor™ color balance has been incorrectly set.
Reset the PerfectColor balance.

8.

Picture from an HDMI input is noisy (poor
quality).

Upgrade a Category 1 (unmarked) HDMI cable to a Category 2
HDMI cable.

9.

The image from a computer appears dis-
torted when viewed on the TV.

Normal TV operation. The TV does not correct distortion in the
picture from a computer because the correction process may
cause the edges of the image to be cut off.

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