Warranty – Monessen Hearth SS38 User Manual

Page 39

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46D0232

SS38 Direct Vent Gas Stove

MHSC warrants its products to be free of defects in material and workmanship and backs each product
with a Limited Lifetime Warranty. This warranty is to the original purchaser of a MHSC product and is
not transferable.
LIFETIME WARRANTY
Covered under this warranty are the stove body, combustion chamber, door frame, gold plating (manu-
facturing defects only), glass (thermal breakage only), heat exchange system, and burner. This coverage
includes parts and reasonable labor during the first five years of ownership and parts only thereafter.
FIVE YEAR WARRANTY
Ceramic fiber logs, firebrick panels and secondary air tubes are covered for a period of five years from
the date of purchase.
TWO YEAR WARRANTY
Gas valves, pilot assemblies, thermopiles, thermocouples, regulators, electrical components, cast iron
grates and blowers are covered for a period of two years from the date of purchase.
ExCLUSIONS
Items that are not covered under this warranty include but are not limited to damage or chipping to any
component surfaces, gasketing, refractory material, or trim. It does not cover installation or operational
problems related to venting systems, inadequate draft, inadequate gas pressure, adjustments to the
appliance, the cost of inspection, components which have been altered or modified, labor costs, removal
and re-installation costs, shipping to or from the factory or authorized service center, shipping damage,
damage from improper use or neglect, installation damage, damage from unauthorized service, incidental
or consequential damage or negative pressure caused by mechanical systems such as furnaces, fans,
clothes dryers etc.
TERMS
This warranty shall be void if the appliance is not installed by qualified installer in accordance with the
installation instructions provided with the appliance and state and local codes. The warranty shall also
be void if the appliance is not operated and maintained in accordance with the operating instructions
supplied with the appliance. All service work must be performed by an authorized service representative.
Any part or parts, which we deem defective, will be repaired or replaced at MHSC’s option, through an
authorized dealer or service provider.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of mer-
chantability of fitness for purpose and of all other obligations or liabilities. MHSC does not assume for it
any other obligations or liability in connection with the sale or use of the appliance. In states that do not
allow limitations on how long an implied warranty lasts, or do not allow exclusion of indirect damages,
those limitations of exclusions may not apply to you. You may also have additional rights not covered
in this Limited Warranty.
MHSC reserves the right to investigate any and all claims against the Limited Warranty and decide upon
the method of settlement.

IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the

model/serial number of your MHSC product.

2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

WARRANTY

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