Motorola WE800G User Manual

Page 58

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TROUBLESHOOTING

SECTION 4

SECTION

4,

TROUBLESHOOTING

4-5

2 In the Command window, type ipconfig.

!

You should see an IP address for your network adapter:

Ethernet Adapter Local Area Connection:

Connectionspecific DNS Suffix.: Example.example.example.com.

IP Address. . . . . . . . . . . . : 192.168.30.2

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.30.1

3 If using a router at home, in the Command window, type ping

followed by the Router’s IP address and press Enter. For
example type: ping 192.168.30.1.

The router’s IP address is most likely the default gateway.

!

If you receive a reply (the first word will be Reply…), then
your computer is connected to the router. Proceed to Step 4.

!

If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.

4 In the Command window, type ping and your ISP’s default

gateway and press Enter. For example type: ping 192.168.30.1.

!

If you receive a reply (It might look something like this: Reply
from 216.109.125.72…
), then your connection to the Internet
is alive and well. You can verify the ISP’s IP by referring to
documentation that came with your wireless access
point/wireless router.

!

If you do NOT receive a reply, try from a different computer to
verify that the first PC is not the cause of the problem.

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