Phone system and voice mail feature guide – Inter-Tel AXXESS 8560 User Manual

Page 7

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V

OICE

M

AIL

O

PTIONS

Below is a summary of the options you can
use when listening to messages, after playing
messages, and when leaving messages.

F

EATURE

C

ODES

P

HONE

S

YSTEM

AND

V

OICE

M

AIL

F

EATURE

G

UIDE

U

SING

V

OICE

M

AIL

To access your voice mailbox:
1. Dial the Voice Mail extension number.
2. Press

and enter your mailbox number.

3. Enter your password and press

.

4. You have the following options:

• Press

to listen to new messages.

• Press

to leave a message.

• Press

to listen to saved messages.

• Press

to program personal options

and remote message notification (if
enabled).

• Press

for message options (undelete

messages or cancel unheard sent mes-
sages).

Voice Mail will guide you through the options
with voice prompts. For your convenience,
the table inside this guide summarizes the
options available when listening to mes-
sages, after playing messages, and when
leaving messages.

#

LISTENING TO MSG

AFTER MSG PLAYS

LEAVING MSG

1

Back Up

Replay the

Message

Replay Your

Message

2

Pause

Reply to the

Message

Add to Your

Message

3

Skip Forward

Forward a Copy

Erase and

Re-record

4

Lower

Volume

Listen to

Previous Msg

5

Play Envelope

Play Envelope

6

Increase

Volume

Listen to Next

Message

7

Save the

Message

8

9

Delete the

Message

Delivery

Options

*

Cancel

#

Skip to End

Send Message

and Exit

CODE

FEATURE NAME

CODE

FEATURE NAME

391

Account Code – All Calls

303

LCD Contrast Control

390

Account Code – Optional

365

Message

326

ACD Agent Log In

366

Message - Cancel Msg Left

327

ACD Agent Log Out

368

Message - Cancel Msg On Phone

328

ACD Agent Log In/out

367

Message - Silent

329

ACD Agent Wrap-up Term.

314

Microphone Mute

375

Agent Help Request

7

Page

376

Agent Help Reject

325

Page Remove/Replace

361

Automatic Intercom Access

397

Program Keys

360

Automatic Line Access

392

Program Station Password

350

Automatic Line Answer

6

Queue (Callback) Request

313

Background Music

330

Recall

355

Call Forward All Calls

385

Record-A-Call

357

Call Forward If Busy

380

Redial

356

Call Forward If No Answer

331

Redirect Call

358

Call Fwd. If No Answer/Busy

305

Reminder Message

5

Conference

306

Reminder Message Cancel

301

Change Language

359

Remote Programming

394

Default Station

4

Reverse Transfer

307

Directory

396

Review Keys

300

Display Time And Date

377

Ring Intercom Always On/off

372

Do-Not-Disturb On/Off

398

Ring Tone Selection

373

Do-Not-Disturb Override

321

Station Monitor

395

Feature Key Default

382

Station Speed Dial

312

Group Listen

383

Station Speed Dial Program

319

Handsfree On/Off

354

System Forward On/Off

317

Headset On/Off

381

System Speed Dial

336

Hold – Individual

399

Switch Keymap

335

Hold – System

346

Transfer To Hold

324

Hunt Group Remove/Replace

345

Transfer To Ring

#

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