Samsung SVR-470 - Manual (Page 73)

Appendix A) Troubleshooting
‐ Check the DVR IP
‐ Check the PC IP
‐ Run a ping test
‐ If Web Viewer fails to show video on a PC, check the PC's technical specifications
10. LCD shows black screen
‐ Check the power adapter
‐ If the power adapter functions properly, check the Video Output signal on the back of the product
‐ If the Video Output signal functions properly, check the internal cable connection
‐ If the problem persists, contact your vender for assistance
11. Contact Your Vender if:
If you are experiencing any of the following issues, you must stop using the product and turn the
power off immediately, then contact your vendor for assistance:
‐ Product is behaving strangely (ex: unusual noises, smells, or smoke is coming from the product).
‐ The power cable connector has been damaged.
‐ Rain or other liquid has entered the product.
‐ You have spilled liquid into the product, or foreign material has entered the product.
‐ The product does not work as specified in this instruction manual.
‐ The product has been dropped and severely damaged.
‐ There is a noticeable degradation in the performance of the product.
72