Troubleshooting, Roubleshooting – SMC Networks EZ CONNECT SMC2755W User Manual

Page 44

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EZ C

ONNECT

™ 802.11

A

W

IRELESS

A

CCESS

P

OINT

36

T

ROUBLESHOOTING

Check the following items before you contact SMC Technical
Support.

1. If mobile users do not have roaming access to the SMC2755W

Wireless Access Point, check the following:

Make sure that all the SMC2755Ws and wireless devices in the
ESS in which the WLAN mobile users can roam are configured
to the same WEP setting, SSID, and authentication algorithm.

2. If the SMC2755W cannot be configured using the Web browser

(page 10):

Remove power from the SMC2755W.

Push in the reset button located on the back of the
SMC2755W to restore the factory default settings.

Plug the power connector back to the Access Point.

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