StarTech.com SV1115IPEXT User Manual

Page 62

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Remote mouse and local mouse don’t line up.
Use the Mouse resync command in the main menu or press the
Resync button on the Bribar. If the mouse pointers still don’t line up,
verify that mouse acceleration has been disabled.
NOTE: The Windows login screen does not accept the “mouse
acceleration” configuration, and always has the mouse accelerated
regardless of your configuration. Therefore, on this screen it is best to
avoid using the mouse.
After resync, the mouse pointers are still not aligned.
Use the video adjust menu to position your video image exactly where
it should be. Normally a slight video positioning error is perceived as
a mouse sync issue. A video positioning error is visible as a black line
along the top or bottom (and right or left) edges of the remote screen.
Remember to save your position changes!
Cannot login via SSH
Remember to use either admin or a username created in the system
as the user name you give your SSH client.
If you see a warning about identity of host cannot be verified, and a
question about saving the host’s fingerprint, this is normal for the first
time you connect to any machine running SSH. You should answer yes
so that your SSH client saves the public key of this host and doesn’t
re-issue this warning.
Certificate warning shown when connecting via HTTPS.
It is normal for a warning dialog to be shown when connecting via
HTTPS. The SSL certificate SV1115IPEXT uses is created when the
unit is first produced. It does not contain the correct hostname (subject
name) because you can change the hostname as required. Also, it is
not signed by a recognized certificate authority (CA) but is signed by
our own signing authority.
Don’t set LAN and WAN to the same IP Address.
This type of installation will not work. If you want to use both ports
in redundant mode, enable the Ethernet bridging option and plug
both into the same network. The WAN IP address is not used in that

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