Samsung SHR-3040 - Manual (Page 67)

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Problems and Symptoms Measure
It does not backup.  Fully insert the USB connector and check its connection.
 Check the USB memory works fine with a PC.
 Check whether it is recognized normally and shows remaining space properly.
 SHR-3040 supports USB1.1 and its writing speed may be slow. Consider its
writing speed when you schedule the backup.
 Check whether actual data has been recorded between the start and end time.
Alarm and Relay do not operate normally.  Check whether the ALARM is set to Disabled. ALARM is not recognized if it is set
to Disabled.
 Check whether the cable connections are proper and operate again.
 Check whether the external devices are normal, and replace if required.
PTZ does not operate normally.  Check whether the PTZ controls are supported by the device. Check if the power
satisfies specified power requirements.
 Connect RS-485 (+) and (-) cables to RS-485 port properly.
 Set proper protocol, ID and baud rate both on the Camera and DVR.
 Check connecting cables and replace if required.
Mouse does not operate.  Check whether the mouse is properly connected to the DVR, and operate again.
 Replace the mouse with a new PS/2 type mouse, and check its operation.
 Using PS/2 gender for USB mouse may not work properly with the DVR. (Mouse
Characteristics)
 If disconnected while in operation, mouse is not recognized properly.
(Same as in PC environment – case of PS/2 type mouse)
 Check the mouse operation on a mouse pad of less reflective.
 If the mouse’s sensitivity is too low, cursor movement may not be natural.
No AUDIO output signal.  Check audio output after setting the AUDIO output to the correct channel in
AUDIO SETUP.
 Check the camera by replacing it with another one; replace if required.
 Connect to RCA Video Out properly.
 Check whether the Audio I/O volume is set too low; adjust the volume at your
preference.
 Check whether the speakers are powered properly before turning on.
Remote control does not operate.  Avoid other radio devices since the remote control may have frequency
interference.
 Check whether there is single remote control.
 Replace the batteries of remote control and try again.
 Gently wipe the remote control’s forehead and DVR’s remote reception using a
dry cloth and check operation.
 If the remote control works, then the DVR’s remote reception part is out of order.
If the remote control does not work, replace the remote control.
No TCP/IP connection is established.  Check and properly connect the network cable between the PC and DVR.
(Check network cable separately.)
 Use a cross-cable for direct connection to a PC, and use a direct cable for HUB /
Router connection.
 Check network operation, cable condition, and assembly of the DVR’s network
board.
 Check whether the network is configured to allow accesses.
 Check IP address, port number and password are properly entered.
 Enter the DVR’s password when accessing.
 Check whether the cables are okay using a PC and replace it if required.
02489A_SHR-3040_ENG.indb 67 2009-11-10 오후 2:14:46