Questions & answers – Siemens SX1 User Manual

Page 89

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Questions & Answers

88

SX1 K1 en, A31008-H6500-A1-3-7619 (13. June 2003, 12:24)

© Siemens AG 2001, O:\Mobil\SX1_(K1)\en\[email protected]

Questions &
Answers

If you have any questions about using your phone, visit us at

www.my-siemens.com/customercare any time.

In addition we have listed some frequently asked questions and answers below.

Question

Possible causes

Possible solution

Phone cannot be

switched on.

On/Off key not pressed

long enough.

Press On/Off key for at least two seconds.

Flat battery.

Charge battery. Check charging indicator in the display.

Battery contacts dirty.

Clean contacts.

See also below under:

"Charging error"

Standby time is too

short.

Frequent use of the organ-

iser and games.

Restrict use if necessary.

Display illumination on.

Switch off display illumination.

Unintentional keystrokes

(illumination!).

Activate key lock.

Charging error

(charge icon not

displayed).

Battery totally discharged. 1) Plug in charger cable.

2) Wait up to 2 hours until the charge icon is displayed.

3) Charge battery as usual.

Temperature out of range:

5 °C to 40 °C.

Make sure the ambient temperature is right, wait a

while, then recharge.

Contact problem.

Check power supply and connection to the phone.

Check battery contacts and device interface, clean

them if necessary, then insert battery again.

No mains voltage.

Use different mains power socket, check mains voltage.

Wrong charger.

Only use original Siemens accessories (p. 6).

Battery faulty.

Replace battery (p. 95).

SIM error.

SIM card not correctly

inserted.

Make sure that the SIM card is correctly inserted (p. 6).

SIM card contacts dirty.

Clean the SIM card with a dry cloth.

SIM card with wrong

voltage.

Use 3 V SIM cards only.

SIM card damaged

(e.g. broken).

Inspect the damage. Return the SIM card to service

provider.

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