Questions & answers – Siemens SX1 User Manual

Page 91

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Questions & Answers

90

SX1 K1 en, A31008-H6500-A1-3-7619 (13. June 2003, 12:24)

© Siemens AG 2001, O:\Mobil\SX1_(K1)\en\[email protected]

Question

Possible causes

Possible solution

Message cannot

be sent.

Some service providers do

not support this service.

Check with your service provider.

Phone number of the serv-

ice centre is not set or is

wrong.

Set message centre (p. 35).

SIM card contract does not

support this service.

Contact your service provider.

Service centre overloaded. Repeat message.
No selection from address-

es possible.

Entry has no phone number (p. 19).

Addressee does not have

a compatible phone.

Check, if the receiver has a compatible phone.

Messages cannot be

received

Phone memory full.

Delete stored messages or images.

Wrong settings.

Check settings for specific message type.

No Internet access

possible.

Wrong WAP profile set

or settings wrong,

incomplete.

Check settings (p. 42), if necessary consult your service

provider.

PIN error/

PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) provided with the SIM

card according to the instructions. If the PUK (MASTER

PIN) has been lost, contact your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 91).

Service provider

code error.

No authorisation for this

service.

Contact your service provider.

No fax possible.

Incorrect settings in

the PC.

Check settings.

No authorisation for this

service.

Contact your service provider.

Charge counter does

not work.

Charge pulse not

transmitted.

Contact your service provider.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle phone!

Phone became wet. Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry connec-

tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle phone!

Reset settings to the factory default:

*

# 7780 #. Enter security code, see p. 11.

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