Guarantee certificate (irl) – Siemens SX1 User Manual

Page 99

Advertising
background image

Guarantee certificate (IRL)

98

SX1 K1 en, A31008-H6500-A1-3-7619 (13. June 2003, 12:16)

© Siemens AG 2001, O:\Mobil\SX1_(K1)\en\k1gb_Guarantee_eng.fm

Guarantee
certificate
(IRL)

Without prejudice to any claim the user (cus-

tomer) may have in relation to the dealer or

retailer, the customer shall be granted a

manufacturer’s Guarantee under the condi-

tions set out below:

• In the case of new devices and their com-

ponents exhibiting defects resulting from

manufacturing and/or material faults within

24 months of purchase, Siemens shall, at

its own option and free of charge, either re-

place the device with another device re-

flecting the current state of the art, or

repair the said device. In respect of parts

subject to wear and tear (including but not

limited to, batteries, keypads, casing), this

warranty shall be valid for six months from

the date of purchase.

• This Guarantee shall be invalid if the de-

vice defect is attributable to improper care

or use and/or failure to comply with infor-

mation contained in the user manuals. In

particular claims under the Guarantee

cannot be made if:

• The device is opened (this is classed

as third party intervention)

• Repairs or other work done by per-

sons not authorised by Siemens.

• Components on the printed circuit

board are manipulated

• The software is manipulated

• Defects or damage caused by drop-

ping, breaking, lightning or ingress of

moisture. This also applies if defects

or damage was caused by mechani-

cal, chemical, radio interference or

thermal factors (e.g.: microwave, sau-

na etc.)

• Devices fitted with accessories not au-

thorised by Siemens

• This Guarantee shall not apply to or ex-

tend to services performed by the author-

ised dealer or the customer themselves

(e.g. installation, configuration, software

downloads). User manuals and any soft-

ware supplied on a separate data medium

shall be excluded from the Guarantee.

• The purchase receipt, together with the

date of purchase, shall be required as evi-

dence for invoking the Guarantee. Claims

under the Guarantee must be submitted

within two months of the Guarantee de-

fault becoming evident.

• Ownership of devices or components re-

placed by and returned to Siemens shall

vest in Siemens.

• This Guarantee shall apply to new devices

purchased in the European Union. For

Products sold in the Republic of Ireland the

Guarantee is issued by Siemens Ireland

Limited, Ballymoss Road, Sandyford In-

dustrial Estate, Dublin 18 - The Republic of

Ireland.

• Any other claims resulting out of or in con-

nection with the device shall be excluded

from this Guarantee. Nothing in this Guar-

antee shall attempt to limit or exclude a

Customers Statutory Rights, nor the man-

ufacturer’s liability for death or personal in-

jury resulting from its negligence.

• The duration of the Guarantee shall not be

extended by services rendered under the

terms of the Guarantee.

• Insofar as no Guarantee default exists,

Siemens reserves the right to charge the

customer for replacement or repair.

• The above provisions does not imply a

change in the burden of proof to the detri-

ment of the customer.

To invoke this Guarantee, please contact the

Siemens helpdesk on 1850 777 277. This

number is also to be found in the accompa-

nying user guide.

Advertising