5 troubleshooting, Searching for errors, 5 troubleshooting 37 – SysKonnect SK-9E21D User Manual

Page 35: Chapter 5 "trouble- shooting

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SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express

5 Troubleshooting

Searching for errors

Problem

What to do

Another expansion
card fails to work af-
ter the network
adapter has been in-
stalled

Make sure all cables are connected to the correct expansion
cards.
Make sure the expansion cards are correctly inserted. Check if
any internal connections in the computer have been disengaged
or were damaged during the installation of the network adapter.
Check for resource conflicts in the computer. Check PCI Express
configuration and resource allocation.

The computer does
not detect the net-
work adapter

Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different bus master compatible PCI
Express slot.

The network adapter
fails during normal
operation

Load or install the driver again.

LED for receiving /
transmitting data
packets (ACT) is not
illuminated

Make sure the network driver is loaded.
Is there any network overload?
Is the switch port configured correctly?
Is the maximum transmission distance exceeded (see page 17)?
If you have any other SysKonnect adapter installed, compare your
setup with this adapter.

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