Troubleshooting – Skype Digital Enhanced Cordless Communication User Manual

Page 17

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On the other handset's display, your number appears, and the INT symbol flashes. Then
the other handset user presses the Call key to connect the call.

For details of how to change the ringing melody and volume for intercom calls, see "INT
MELODY" and "INT VOLUME" under "HANDSET SETTING" part.

To End an Intercom Call

Press the Call key on your handset. The other person will hear Busy tone, and also need
to press the End key to hand up.

To transfer the outside call to another handset (if you have two or

more handsets):

1. Press the INT key and key in the number of the other handset.
2. The outside call is put on hold. When the other handset answers, you can speak

to the user. If the other handset does not answer, you can get back to the
outside call by pressing the INT button again.

To transfer the outside call to another outside phone (Network

Dependent):

1. Press the Recall key and key in the call number you want to transfer.
2. The outside call is put on hold. When the call answers, you can speak to the

user, then press the End key to hang up and transfer the call.

Troubleshooting

Always check first that:

You have followed the steps listed on pages to install and set up your telephone.

All connects are firmly inserted in their sockets.

Mains power is switched on at the socket.

The handset’s batteries are correctly and securely installed, and are not run
down.


If you experience difficulties with the working of your telephone, refer to the advice
given below.

I cannot make or answer calls.
Check that the base unit’s mains power adapter is plugged in and power is switched on.
The base unit needs mains power for normal operation of the phone-not just charging the
batteries.

Make sure you are using the telephone line cable that was supplied with your telephone.
Other telephone line cables might not work. Move the handset closer to the base unit.
Check the batteries level symbol on the display. If it is low, replace the handset on the
base unit or charger pod to recharge the batteries.
Switch off power at the mains socket, wait for a few seconds and then switch back on.
This may solve the problem. If you still can’t make calls, try re-registering the handset.


When I press keys on the handset, nothing happens.
Make sure the batteries are fitted in your handset. If the batteries level symbol on the
display shows “low”, recharge the batteries.
Check whether there’s a key symbol on the display. If so, the keypad is locked. Turn to
the user manual to find out how to unlock it.

When I press keys on the handset, digits appear on display, but I can’t make an
outside call.
Call barring may have been set, see the user manual for more information.
Try moving the handset closer to the base unit.
Try a different position for the base unit-perhaps higher, or further from other electrical
equipment.

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