Hold recall, Consultation hold, Retrieving calls held at another station – Samsung ITP-5112L User Manual

Page 31

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HOLD RECALL

If you leave a call on hold longer than the hold timer, it will recall your station. The
button that the call appears on will have a slow flashing indicator.

When your phone rings, lift the handset or press the SEND button to answer
the recall.

If you do not answer this recall within a pre-programmed period of time, it will
go to the system operator.

CONSULTATION HOLD

When you are talking on an outside line and it is necessary to consult with anoth-
er extension:

Press the TRANSFER button; you will receive transfer dial tone. Your call is
placed on transfer hold.

Dial the extension number.

Consult with the internal party.

Press TRANSFER to return to the outside party or hang up to transfer the call.

NOTE: Repeatedly pressing the TRANSFER button will toggle between the outside
party and internal extension. If necessary you may disconnect either one of the
parties by pressing the DROP button.

RETRIEVING CALLS HELD AT ANOTHER
STATION

When a line is on hold and it appears on your keyset, press the LINE button with
the flashing indicator.

When a line is on hold and it does not appear on your keyset, dial 12 plus the line
number or the extension number of the station that placed the call on hold.

NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the SPEAKER button before you begin dialing.

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