Cover and display issues, Cover binds on backplate, Display is blank or erratic – KMC FLEXSTATTM BAC-10000 User Manual

Page 18: Display freezes (buttons have no effect), Custom programming and web issues, Control basic programs do not work, Custom web graphics do not work

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BAC-10000 Series

18

Operation Guide, Rev. J

Cover and Display Issues

Cover Binds on Backplate

• Carefully remove the FlexStat cover from the

backplate and inspect for bent pins and/or termi-

nal socket connectors. If cover pins are bent, use

a needle-nose pliers to straighten them. If socket

connectors are bent, use a pointed object (such

as a thumbtack or straightened paperclip) to

straighten them. (Pushing the pointed object into

the socket from the back side can be helpful.)

• Replace the backplate.
NOTE: When installing the cover on the

backplate, be sure to not pinch or dislodge

any wiring. Do not use excessive force.

If there is any binding, pull out cover

and examine pins and terminal socket

connectors.

Display Is Blank or Erratic

• Check that Display Blanking is not unintention-

ally enabled. (See

System Setup on page 13

.)

• Check for a tripped circuit breaker to the trans-

former.

• Check for proper supply voltage from trans-

former and that the transformer has enough

capacity (VA) for all connected devices (see their

respective data sheets).

• Carefully remove the FlexStat cover from the

backplate, check pins and connectors, and rein-

sert. (See

Cover Binds on Backplate on page 18

.)

• Check connections.
• Put another FlexStat on the installed backplate,

and if the second FlexStat functions properly,

replace the first FlexStat.

Display Freezes (Buttons Have No Effect)

• Carefully remove the FlexStat cover from the

backplate and ensure the WD (watch dog)

jumper (near the bottom of the board) is installed

on the left and center pins. The jumper is tem-

porarily removed during a firmware update and

should be reinstalled when the process is com-

pleted. (See the KMD-5699 Installation Guide,

P/N 913-019-04, for more information.) Reinstall-

ing the cover on the backplate will restart the

FlexStat.

Custom Programming and Web Issues

Control Basic Programs Do Not Work

NOTE: The FlexStat has a library of built-

in applications and options that are

configured through the FlexStat’s display.

Beyond these standard configurations,

custom changes can be added to a FlexStat

using KMC’s BACstage (ver. 2.4.0.26 or

later) or TotalControl (ver. 2.0.5 or later).

NOTE: Control Basic (read-only) programs 1

through 5 are used for built-in applications

and can not be modified directly. Programs

6 through 10 are empty and can be used for

additional programming. Using BACstage

or TotalControl, a program (1 through 5)

can be copied, pasted into a new program

code object (6 through 10), edited, and

run in place of the original. (Although

programs 1–5 cannot be edited, they can be

halted and set to not autorun after restart.)

NOTE: Customized programs are the responsibility

of the user. KMC Controls does not provide

support for such programs.

• In the BAC-10000 Series Application Guide (P/N

913-019-03), carefully REVIEW ALL the infor-

mation in the Custom Programming section!

• Set programs to autorun and/or check if they

have halted. Review

(Advanced) CB (Control

Basic) Programs on page 6

.

• Ensure objects are written to correct priority

levels. See the Custom Web Graphics section in

the BAC-10000 Series Application Guide (P/N

913-019-03).

• Custom programming requires BACstage (ver.

2.4.0.26 or later) or TotalControl (ver. 2.0.5 or

later). Upgrade to the latest version for the most

complete functionality.

• For assistance with Control Basic commands, see

the Help system in TotalControl or BACstage.

Custom Web Graphics Do Not Work

• In the BAC-10000 Series Application Guide (P/N

913-019-03), review the Custom Web Graphics

section.

• See also

Control Basic Programs Do Not Work

above.

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