Fax troubleshooting, Cannot send or receive a fax – Lexmark 7600 Series User Manual

Page 137

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In Windows 2000

a

Click Start.

b

Click Settings ΠControl Panel ΠSystem.

c

From the Hardware tab, click Device Manager.

2

Click the plus sign (+) beside Universal Serial Bus Controller.

If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.

For more information, see the computer documentation.

Fax troubleshooting

Cannot send or receive a fax

These are possible solutions. Try one of the following:

C

HECK

MESSAGES

If an error message is displayed, follow the instructions on the error message dialog.

C

HECK

POWER

If the

light is not on, then make sure that the power cord is properly connected to the printer and plugged into

a known working electrical outlet that other electrical devices have been using.

C

HECK

CABLE

CONNECTIONS

Make sure cable connections for the following hardware are secure, if applicable:

Power supply

Telephone

Handset

Answering machine

C

HECK

THE

TELEPHONE

WALL

JACK

1

Plug a telephone into the wall jack.

2

Listen for a dial tone.

If you hear a dial tone, the wall jack is working.

3

If you do not hear a dial tone, plug a different telephone into the wall jack.

4

If you still do not hear a dial tone, plug a telephone into a different wall jack.

5

If you hear a dial tone, connect the printer to that wall jack.

Troubleshooting

137

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