Pioneer VSX-21 - Manual (Page 54)

54
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Additional Information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is something wrong with
this component, check the points below. Sometimes the trouble may lie in another component. Investigate the other
components and electrical appliances being used. If the trouble cannot be rectified even after exercising the checks
listed below, ask your nearest PIONEER authorized service center or your dealer to carry out repair work.
Cause
• The power plug is disconnected.
• The protection circuit may have
been activated.
• Static electricity caused by dry air.
• Improper connections.
• Sound is muted.
• The volume is turned down.
• The TAPE 2 MONITOR is ON.
• Speakers are turned OFF.
• Improper connections.
• The input source is not properly
selected.
• Incorrect frequency.
• The antenna is not connected.
• AC-3 RF and/or digital cables are
near the antenna terminals and
wires.
FM broadcasts
• The FM antenna is not fully
extended or is poorly positioned.
• Weak radio signals.
AM broadcasts
• The AM antenna is poorly
positioned.
• Weak radio signals.
• Interference cause by other
equipment (fluorescent lamp,
motor, etc.).
Symptom
The power does not turn ON.
The unit does not respond when the
buttons are pressed.
No sound is output when a function
is selected.
No image is output when a function
is selected.
Considerable noise in radio
broadcasts.
Remedy
• Connect the power plug to the wall
outlet.
• Disconnect the power plug from
the outlet, and insert again.
• Disconnect the power plug from
the outlet, and insert again.
• Make sure the component is
connected correctly (refer to pages
9 to 14).
• Press MUTING on the remote
control.
• Adjust MASTER VOLUME.
• Press the TAPE 2 MONITOR button.
• Press SPEAKERS or SPEAKERS (A/B)
to select the speakers you connected.
• Make sure the component is
connected correctly (refer to pages
10, 11).
• Press the correct function button.
• Tune in the correct frequency.
• Connect the antenna (refer to page 8).
• Route AC-3 RF and digital cables
away from the antenna terminals
and wires.
• Fully extend the FM wire antenna,
position for best reception, and
secure to a wall.
• Connect an outdoor FM antenna
(refer to page 8).
• Adjust the direction and position
for best reception.
• Connect an additional internal or
external AM antenna (refer to page 8).
• Turn off the equipment causing the
noise or move it away from the
receiver.
• Place the antenna farther away
from the equipment causing the
noise.