Planet Technology WLS-1280 - Manual (Page 134)

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Reasons may cause the Internet Explorer to stop the ActiveX unexpectedly as followings:
a. The crash of Internet Explorer on running ActiveX
Suggestion: Please reboot client’s computer, once Windows service is resumed, go through the login process
again.
b. Terminate the Internet Explorer Task from Windows Task Manager
Suggestion: Don’t terminate this VPN task of Internet Explorer.
c. There are some cases of Windows messages by which PLANET WLS-1280 will hint current user to:
(1) Close the Windows Internet Explorer,