Fault analysis – Patton electronic 2996 User Manual

Page 53

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Fault analysis

53

Model 2960/2996 RAS User Manual

5 • Troubleshooting and maintenance

Fault analysis

The following procedures outline steps you should follow when troubleshooting a RAS malfunction.

1. If possible, talk to the person who filed the trouble complaint and determine the operational symptoms.

Record the symptoms on the appropriate trouble report form (include the front panel LED indications).

2. Refer to

table 5

for LED definitions and compare the recorded results from the trouble report against those

in the table, then refer to the section recommended in the table for the maintenance procedure that will
repair the malfunction.

Table 5. LED definitions

LED

Location

Color

Status

Meaning

POWER

Front panel

Green

On solid Power is being applied. No action recommended.

Flashing A power supply has failed. One of the power supplies

has malfunctioned. The RAS will function normally indefi-
nitely with one power supply, so you can wait until a low
traffic time, then refer to

“Replacing the RAS”

on

page 55 to replace the RAS.

Off

No input power is being applied. Verify that power is
being supplied to the RAS.

CPU FAIL

Front panel

Red

On solid The CPU has failed. As soon as possible, unplug

both power cables from the RAS, wait 30 seconds,
then plug the cables back into the RAS to see if the
problem disappears. If the CPU FAIL LED is still lit
after the RAS completes the power-up cycle, refer
to

“Replacing the RAS”

on page 55 to replace the

RAS.

Off

The CPU is operating normally. No action recom-
mended.

ALARM

Front panel

Red

On solid A minor alarm condition has been detected.

Flashing A major alarm condition has been detected.

Off

The RAS is operating normally. No action recom-
mended.

SYSTEM

Front panel

Green Flashing The RAS is operating normally. No action recom-

mended.

Off

The RAS has malfunctioned. The RAS is not func-
tioning properly. As soon as possible, unplug both
power cables from the RAS, wait 30 seconds, then
plug the cables back into the RAS to see if the
problem disappears. If the SYSTEM LED is still not
lit after the RAS completes the power-up cycle,
refer to

“Replacing the RAS”

on page 55 to

replace the RAS.

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