Performing a hard reset, To perform a hard reset – Palm PalmTM m100 User Manual

Page 194

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Maintaining Your Handheld

Performing a hard reset

With a hard reset, all records and entries stored in your handheld are
erased. Never perform a hard reset unless a soft reset does not solve
your problem.

Note: You can restore any data previously synchronized with your

computer during the next HotSync operation.

To perform a hard reset:

1. Hold down the power button on the front panel of the handheld.

2. While holding down the power button, use the tip of an unfolded

paper clip (or similar object without a sharp tip) to gently press and
release the reset button.

3. Wait for the Palm

TM

logo to appear; then release the power button.

4. When a message appears on the handheld screen warning that you

are about to erase all the data stored on your handheld, do one of
the following:
Press the upper half of the scroll button on the front panel of the
handheld to complete the hard reset and display the Digitizer
screen.

Press any other button to perform a soft reset.

Note: With a hard reset, the current date and time are retained.

Formats Preferences and other settings are restored to their
factory default settings.

To restore your data from a Windows computer
after a hard reset:

1. Click the HotSync icon

TM

in the Windows system tray (bottom-

right corner of the taskbar).

Tip: You can also click the HotSync command on the Palm™

Desktop software menu bar.

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