Palm PalmTM m100 User Manual

Page 210

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Page 202

Frequently Asked Questions

I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
(continued)

If the telephone line you are using has
Call Waiting, make sure you selected the
Disable call waiting option under
Modem Sync Phone Setup on your
handheld and entered the correct code.

Make sure the telephone line you are
using is not noisy, which can interrupt
communications.

Check the batteries in your modem and
replace them if necessary.

I can’t perform an IR
HotSync operation.

On a Windows computer, be sure the
HotSync Manager is running and the
Serial Port for local operations is set to the
simulated port for infrared
communication. See “IR HotSync
operations” in Chapter 6
for details.

On a Macintosh, open the HotSync
Software Setup window and be sure
HotSync Manager is enabled and that the
Local Setup Port is set to Infrared Port.
See “IR HotSync operations” in Chapter 6
for more information.

On your handheld, be sure the HotSync
application is set to Local, with the option
IR to PC/Handheld.

Be sure the IR port of your handheld is
aligned directly opposite to, and within a
few inches of, the infrared device of your
computer.

IR HotSync operations do not work after
you receive a low battery warning. Check
the batteries in your handheld and
replace them if necessary.

My handheld
appears to freeze
when I place it near
my computer.

Move your handheld away from the
computer’s infrared port.

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