Appendix b: frequently asked questions, Appendix b, Frequently asked questions – Palm PalmTM m100 User Manual
Page 199
Appendix B
Page 191
Appendix B
Frequently Asked
Questions
If you encounter a problem with your handheld, do not call Technical
Support until you have reviewed the following list of frequently asked
questions, and you have also reviewed the following:
■
The README file located in the folder where you installed the
Palm™ Desktop software on your computer
■
The Helpnote folder located in the folder where you installed the
Palm Desktop software on your Windows computer (or on your
Palm Desktop software CD-ROM)
■
The Palm Desktop online Help
■
The Palm Desktop software for the Macintosh User’s Guide located in
the Documentation folder in the Palm Desktop software folder
■
The “Palm Support Assistant” knowledgebase, accessible at
http://www.palm.com
under the Support section
■
The most recent Palm™ m100 series handheld HelpNotes on your
regional web site
If you are still having problems, contact Technical Support. For
US and International telephone numbers, go to
http://www.palm.com
.
Note: Thousands of third-party add-on applications have been
written for the Palm OS
®
handhelds. Unfortunately, we are not
able to support such a large number of third-party
applications. If you are having a problem with a third-party
application, please contact the developer or publisher of that
software.