Palm PalmTM m100 User Manual

Page 211

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Appendix B

Page 203

When I press the
HotSync button on
the cradle/cable,
nothing happens on
the Palm Desktop
software, and my
handheld times out.

Make a copy of your Palm folder.
Uninstall, then reinstall Palm Desktop
software.

Turn on your handheld and tap the
Applications icon. Tap the HotSync icon,
then tap Local.

When I perform a
HotSync operation,
my information does
not transfer to Palm
Desktop software.

If you have performed a HotSync
operation successfully, but you cannot
find the data from your handheld on
Palm Desktop software, check to see you
have the correct user name selected for
viewing data.

On a Windows computer, click the
HotSync Manager and choose Custom.
Check that all conduits are set to
synchronize files.

On a Macintosh, double-click the
HotSync Manager icon. From the
HotSync menu, choose Conduit Settings.
Select your user name from the User pop-
up menu, and check that the correct
conduit is active.

My handheld
displays the message
“Waiting for sender”
when it’s near my
computer’s infrared
port.

Your computer’s infrared port may be set
to search automatically for the presence
of other infrared devices. Consult the
documentation for your operating
system for information about turning off
this option.

In some cases, simply moving your
handheld away from the computer’s
infrared port solves the problem.

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