Connection problems after restart – Promise Technology SMARTSTOR NS4300N User Manual

Page 206

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SmartStor NS4300N Product Manual

196

Connection Problems After Restart

If your SmartStor’s network settings were set to Obtain an IP address
automatically
, your DHCP server might assign a different IP address to the
SmartStor when you restart the SmartStor after is was shutdown for repairs.

This condition does not apply if you assigned your SmartStor’s IP address
manually.

If you experience network drive or printer connection failures, check the
SmartStor’s current IP address. See “Finding the SmartStor’s IP Address” on
page 20.

If the SmartStor’s IP address has changed, your previous network drives and
printer connections will no longer work.

Here are two possible solutions:

You may be able to reset the SmartStor’s IP address manually. See
“Changing the SmartStor’s Network Settings” on page 53 or “Making
Network Settings” on page 85.

Note that changing the SmartStor’s IP address may cause an IP address
conflict on your network. Check with your Network Administrator before
taking this action.

If you cannot restore the previous IP address, you must create new network
drives and printer connections. See “Chapter 3: Connecting to the
SmartStor” on page 25.

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