Ringdale Minit 5250E - Manual (Page 32)

Copyright  2006 Ringdale User Manual, 62-400310001 Page 32
MinIT 5250E CONFIGURATION PROBLEMS
These are problems that can occur during the initial configuration.
PROBLEM: After restarting the scripts reports Operation Failed and Network is Unreachable.
When you come up the sessions do not start. The green light is on solid.
CAUSE: You do not have a network connection.
SOLUTION: Check the network cables. Try plugging a known good device on to the same
network cable. If it works, then you can be certain that the network cable is good and that the
MinIT 5250E hardware is likely bad.
CAUSE: This could happen if you were using a space or another illegal character in the Device
Name. It could also happen if another device has the same name. If that device is inactive,
and you wish for this device to take that device’s name, then you must delete the device on
the AS/400 using WRKCFGSTS *DEV first.
SOLUTION: Do not use spaces, asterisks, question marks, apostrophes, and double
quotation marks in the Name of Session.
Power off and back on again.
At the MinIT 5250E graphic press the <space bar>.
Press <space bar> again to go into setup.
Select Setup Sessions and press <Enter>.
Select the name that is wrong or duplicated.
CAUSE: This could happen if your IP address is wrong.
ACTION: Verify that the MinIT 5250E’s IP of Destination Host setting is correct and
matches the AS/400. To find this on the AS/400, you must sign on with QSECOFR privileges
and use CFGTCP, then choose 1. Work with TCP/IP interfaces.
If you are on the same physical network, verify that the subnet mask is the same as the
AS/400’s.
CAUSE: This would happen if you were trying to use a different port socket. You should use
Port 23.
SOLUTION: Reconfigure the Session’s Port at Destination Host for port 23.
PROBLEM: Cannot connect to host.
CAUSE: This would happen if the IP address was wrong or non-existent, the physical
connection is not good, or if the DHCP Server was down.
ACTION: Click NLynx MinIT Administration, and then Network Settings.
If the Network Settings window does not show an IP Address, then either DHCP is down, or
the MinIT 5250E is set to manual and no IP address has been entered.
SOLUTION: Reconfigure the MinIT 5250E’s IP Address or enable DHCP.