Ringdale Minit 5250E - Manual (Page 38)

Copyright  2006 Ringdale User Manual, 62-400310001 Page 38
If TCP/IP is not configured on your AS/400 we recommend you follow the instructions from
IBM. The name of the book is called "Getting Your AS/400 Working for You". Publication
number is SC41-5161-00. You'll find helpful information on TCP/IP in Chapter 6.
PROBLEM: Tried to connect the MinIT 5250E and it does not connect to the host.
When you try to ping (see page 3) it fails with a message: “10 packets transmitted, 10
packets received, 0% packet loss”.
POSSIBLE CAUSE: The Telnet server on the AS/400 is not running.
SOLUTION: Make certain that the TELNET server on the AS/400 is running. The AS/400
administrator can check this by typing (on an AS/400's command line) "NETSTAT" followed
by hitting the <Enter> key. Next, take option "3" (Work with TCP/IP connection status) and
hit the <Enter> key. Under "Local Port" you should see "telnet" with a corresponding
"State" of "Listen". If you don't see "telnet" then type "STRTCPTELN" on the AS/400's
command line to start the Telnet server on the AS/400.
PROBLEM: When you try to ping the AS/400, it responds on 1 of 5, but fails on the rest. The
AS/400 cannot ping the MinIT 5250E either.
POSSIBLE CAUSE: Your AS/400 may not be at the latest PTF level.
SOLUTION: Make certain that the AS/400 is at the latest PTF level. GO LICPGM, option 10,
then F11 to see AS/400 version. It will be under Installed Release. You must have security
officer privileges to do this. Once you have this information, you must contact your IBM
person for assistance.
PROBLEM: Tried to connect the MinIT 5250E and it does not connect to the host.
When you try to ping (see page 3) it fails with a message: “10 packets transmitted, 10
packets received, 0% packet loss”.
Configure Telnet is not an option.
CAUSE: Telnet is not started or PTF’s are not installed.
ACTION: Make certain that you have all of the PTFs for TN5250E:
http://www.nlynx.com/html/tb-tm5250e.htm
If Configure TELNET does not exist, then contact Big Blue.