Ringdale Minit 5250E - Manual (Page 35)

Copyright  2006 Ringdale User Manual, 62-400310001 Page 35
PROBLEMS AT THE HOST
The first problems in this category are for when there are other users who have Telnet
sessions working.
PROBLEM: You do not know the IP Address of the AS/400.
SOLUTION: You'll need access to the AS/400's command line. This may imply you have to
get your AS/400 System Administrator involved. Ask him or her to provide you with the
correct IP address for the AS/400 that you want to connect to. For those that don't know, or
would like to know the AS/400 command is as follows:
After signing on to the AS/400 with the appropriate privileges, type "CFGTCP" and strike the
<Enter> key at any command line.
On the next screen, type "1" (Work with TCP/IP Interfaces) and hit the <Enter> key.
Locate the interface that you are going to connect to. (If you only see 127.0.0.1 this means
TCP/IP has not been properly configured on your AS/400.DO NOT use 127.0.0.1. If you do so
you will NEVER get a sign on from the AS/400. If TCP/IP is not configured on your AS/400 we
recommend you follow the instructions from IBM. The name of the book is called "Getting
Your AS/400 Working for You". Publication number is SC41-5161-00. You'll find helpful
information on TCP/IP in Chapter 6.) Write down the IP address and enter that in the MinIT
5250E configuration for this session’s IP of Destination Host.
PROBLEM: It was working. The MinIT 5250E no longer connects. When you try to ping (see
page 3) it fails with a message:
“10 packets transmitted, 10 packets received, 0% packet loss”.
POSSIBLE CAUSES: You have lost your IP connection. You could have a cable break, hub,
bridge, or router down.
This means that you are not accessing a valid IP address, or the Ethernet line is not up or
MinIT 5250E or the host configuration was changed.
ACTION: Verify physical connection. Viewing lights is the usually the quickest way to do this.
See if others users are working, if not check the AS400 configuration.
Swap devices if possible to see if the problem follows the device in question.
PROBLEM: It was working. The light on the MinIT 6000 is green. Getting the message
“Could not start session” initially, after that the MinIT 5250E does not connect to the host.
Ping displays: “10 packets transmitted, 10 packets received, 0% packet loss”.
CAUSE: Disconnecting the session when you are not at a signon screen could cause this
problem. This could also happen if you had a power outage and MinIT 5250E crashed and you
had to re-boot. The AS/400 still has your session active, although in a crashed status.