Regency FIREGENIE FG37-NG - Manual (Page 31)

FG37 Regency Rear Flued Room Sealed Freestanding Gas Heater 31
WARRANTY
Exclusions:
This limited Lifetime Warranty does not extend to or include
paint, door or glass gasketing or trim. It does not cover
installation and operational related problems such as over-
firing, downdrafts or spillage caused by environmental con-
ditions, nearby trees, buildings, hilltops, mountains, inade-
quate flueing or ventilation, excessive offsets, negative air
pressures caused by insufficient make up air, mechanical
systems such as furnaces, fans, clothes dryers etc.
The warranty does not extend to any part or parts which
show evidence of misuse or abuse, neglect, accident or lack
of maintenance.
Products made by other manufacturers and used in con-
junction with the operation of this appliance without author-
ization from Regency, may nullify your warranty on this
product.
Regency Industries Ltd., shall in no event be liable for any
special, indirect consequential damages of any nature
whatsoever which are in excess of the original purchase
price of the product. Any alteration to the unit which causes
sooting or carbonning that results in damage to the exterior
facia is not the responsibility of Regency Industries Ltd.
General:
It is essential that all submitted claims provide all of the
necessary information including purchase date, serial #,
type of unit and part or parts requested.
Regency Fireplace Products are designed with relia-
bility and simplicity in mind. In addition, our internal
Quality Assurance Team carefully inspects each unit
thoroughly before it leaves our door. Regency Indus-
tries Ltd. is pleased to extend this limited lifetime
warranty to the original purchaser of a Regency Prod-
uct.
The Warranty: Lifetime
Covered under the agreement are the following components:
Combustion chamber, heat exchanger, burner tubes, logs,
embers, glass (thermal breakage) and all gold plating
(against defective manufacture).
The above will be covered for parts and labour for the first five
years and parts only thereafter.
Electrical components such as fans, switches, wiring,
thermodiscs, remote control, thermopiles, thermocouples
and gas valves are covered for one year from the date of
purchase.
Conditions:
All installations must be performed by an authorised gas
fitter and installed according to all applicable local and
national codes. Also, all service work must be carried out by
an authorised gas service person. It is the responsibility of
the installer to ensure that the appliance is firing as per rating
plate. Any part or parts of this unit which in our judgement
show evidence of such defect will be repaired or replaced at
Regency's option, through an accredited distributor or agent
provided that the defective part be returned to the distributor
or agent Transportation Prepaid, if requested. In areas
where there is not an approved service agent or the closest
approved service agent is situated more than twenty-five (25)
kilometres from the installation, Australian Heating Distrib-
utors are not obliged to arrange warranty repairs and travel
and/or additional labour charges will apply.
DISTRIBUTORS: Western Australia Eastern Australia
AUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.
31 CLUNE STREET 21-23 SOUTH LINK BLVD.
BAYSWATER, WA 6053 DANDENONG, VIC 3175
SERVICE AGENTS:
HEARTH HOUSE SERVICE
31 CLUNE STREET
BAYSWATER, WA 6053
NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTY VERIFICATION
INCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BY WARRANTY
A SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.