Raritan Computer Raritan ASMI G4 - Manual (Page 25)

Chapter 4. ASMI G4 Module Configuration
While the ASMI module works with accelerated mice and is able to synchronize the local with the
remote mouse pointer, there are some limitations which may prevent this synchronization from working
properly:
Special Mouse Driver
There are mouse drivers which influence the synchronization process and lead to unsynchronized
mouse pointers. If this happens, make sure you do not use a special vendor-specific mouse driver on
your host system.
Windows 2003 Server/XP Mouse Settings
Windows XP knows a setting called "improve mouse acceleration" which has to be deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background.
Instead use some kind of wallpaper. As an alternative, you can also disable the Active Desktop
completely.
See also the Section called Recommended Mouse Settings for mouse mode recommendations.
Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly back and
forth. This will resynchronize the mouse. If resynchronizing the mouse fails, then disable the mouse
acceleration and repeat the procedure.
Single and Double Mouse Mode
The above information applies to the Double Mouse Mode where remote and local mouse pointers are
visible and need to be synchronized. The ASMI module also features another mode, the Single Mouse
Mode, where only the remote mouse pointer is visible. Activate this mode in the Remote Console (see
the Section called Remote Console Control Bar in Chapter 5 ) and click into the window area. The local
mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode it is
necessary to define a mouse hotkey in the Remote Console Settings Panel Press this key to free the
captured local mouse pointer.
Recommended Mouse Settings
We advise you to use the following mouse settings for different operating systems:
MS Windows 2000, 2003, XP (all versions)
For a PS/2 mouse choose Auto Mouse Speed. For XP disable the option "enhance pointer precision"
in the Control Panel.
Note: The remote mouse is always synchronized with the local mouse if selecting the option
"MS Windows 2000 or newer".
16