Troubleshooting, Smtp communication, Pop3 communication – Oki 4580 User Manual

Page 26: Smtp communication pop3 communication

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Troubleshooting

If a communication error occurs, check the service code shown
on the Activity Report.

SMTP Communication

The service code for a SMTP communication is prefixed with the
letter E.

Note: For service codes E001 and E002, the number of pages in

the report will be left blank.

POP3 Communication

The service code for a POP communication is prefixed with the
letter F.

Error Description
0000 Normal Shutdown
9080 Press stop key
E058 Failed SMTP connection
E074 Cable not connected
E081 DNS cannot resolve SMTP server name
E082 No response from SMTP server
E083 Error generated in SMTP command sequence
E108 Transmission attempted when destination was not set
E109 Transmission attempted when mail address of own device not set
E110 Transmission attempted when SMTP server not set
E401 communication was attempted when the IP address of the own device was

not set.

E942 Command timeout
E990 Other error
EF00 Option board I/F error

Error Description
0000 Normal Shutdown
F001 Normal shutdown (only text received)
F002 Normal shutdown (only text received but cannot print)
F059 Failed in POP connection
F074 Cable not connected
F076 DNS cannot resolve POP server name
F077 No response from POP server
F078 Incorrect POP user name/password
F079 Error generated in POP command sequence
F105 Reception attempted when POP server was not set
F106 Reception attempted when POP user name was not set
F107 Reception attempted when POP password was not set
F113 Failed in updating NIC firmware ... firmware before updating remains
F401 IP address not set
F931 Unreceivable email (TIFF NG)
F932 Unreceivable email (other than TIFF NG)

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