O'Neil microFlash Series User Manual

Page 97

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User Manual and Technical Guide The O'Neil microFlash Series of Printers

Troubleshooting

87

Easy Print Command Format

You must follow the exact format for Easy Print commands:

{Command, Global Options:@row,col:Name,Field Options|data|}

If anything is wrong in the Easy Print request, the image will not print

1)

Be sure you use the correct names for Global and Field options (e.g.
“QSTOPn” or “WIDEn” where “n” is a number in the proper range).
A typo in the global or field option (e.g. “VNULT” instead of
“VMULT”) will cause the command to be ignored.

2)

A colon ”:” follows the dot row and dot column information (e.g.
where the image will be printed on the receipt or label). There can be
no spaces either before or after a colon.

3)

If the column numbers are too large for the receipt paper, or the print
request skips from one row to a row too much further down the
paper, the print request will be unsuccessful.

4)

The “Name” (see format above) is the name of the bar code, font,
graphic or line. There can be no spaces in the name. A typo in the
font name (e.g. MF225 instead of MF226) is a common error.

5)

A vertical bar “|” follows the Name of what will be printed and its
field options (if any). A vertical bar “|” signals the end of the data.

6)

A right bracket “}” signals the end of the command.

Downloading Problems

1)

Download via cable connect only, not infrared.

2)

You cannot download your current configuration (see Chapter 3) to
the same COM-Port that is in use by IrDA or any other device.

3)

Prior to downloading, check battery by printing a self-test and
checking the “Batt Volt” to see that it is “GOOD.” Alternatively,
you can have the charger plugged into the printer prior to download.

4)

Paper must be properly installed (with lever down)

5)

Check all cable connections.

6)

Make sure the COM-Port you selected in your microFlash
Configuration Program (see Chapter 3) is the same COM-Port the
printer is plugged into.

7)

Do not toggle out of the microFlash configuration program during
download, as this could interrupt the download.

!

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