Tungsten Affinity TUNGSTUN T3 - Manual (Page 385)

Problems with incompatible applications
371
Problems with incompatible applications
Palm, Inc. works with developers of third-party add-on applications to ensure the
compatibility of these applications with your new Palm Tungsten T3 handheld.
Some third-party applications, however, may not have been upgraded to be
compatible with your new Palm handheld.
Possible symptoms of incompatible applications include:
■
Fatal errors needing resets
■ Frozen handheld requiring a reset
■ Slow performance
■ Abnormal screen display
■
Problems using Bluetooth or other features
■
Uneven sound quality
■
Problems opening an application
■ Problems performing a HotSync operation
You can determine whether an incompatible application is causing problems by
deleting the application and then operating your handheld. For instructions on
deleting an application from your handheld, see
“Removing applications” in
Chapter 4 .
After you have deleted the application, try to replicate the operation that created
the error. If removing the application solves your problem, contact the application
developer for a solution.
Finding a third-party application that is causing a problem
If you have multiple third-party applications installed on your handheld or have
upgraded from an earlier model of a Palm handheld, perform the following
procedure to remove all third-party applications from your handheld. Once you
have removed all of the third-party applications, you can install one application at
a time to determine which application is causing the problem.
IMPORTANT The following procedures erase all data from your handheld. Before
removing the applications, perform a HotSync operation to backup your data.
I forgot the password, and my
handheld is locked. ■ First, use the password hint to try to remember the
password. If this doesn’t help or if you do not have a
password hint, you must perform a hard reset to continue
using your handheld. See
“Performing a hard reset” in
Appendix A for more information.