Telstrat Argent - Manual (Page 11)

Argent Terminal Adaptor - User Guide
Version 1.1 Telstra Corporation Limited
Page 11/29 ACN 051 775 556
Next, the ATA makes a new D-Channel X.25 call to the main Argent NMS, to
automatically download its configuration. “Remote Management in Progress” (Display 4)
will be displayed during this process.
3.6.9 Observe the Software Download
The Argent NMS will then make a decision if the ATA requires a new version of
software. If this decision is made the NMS will start downloading the new software
which will take between 3 to 10 minutes. “Software Download in Progress” (Display 5)
will be displayed for the duration of the download. If there is no need to download a new
version of software the NMS will only download the configuration information for the
site.
Do not turn off the ATA or break the connection during a software download.
3.6.10 Observe for Configuration File Errors
During the previous two steps when the ATA makes a call to the NMS to get its
configuration, the ATA may show a flashing 8 (“NMS has no configuration to
download”) or flashing 9 (NMS main configuration failure) on the Seven Segment
Display. This error condition indicates that the configuration files for this specific ATA
are not available. This is probably due to the provisioning cycle not being completed for
the software components. Contact your Service Provider for further information.
3.6.11 Observe for Failure to Connect
During the previous steps when the ATA makes a call to the NMS to get its configuration
the ATA may show a flashing 6 (“Last call attempt failed, D-Channel either X.25 fault or
NMS unavailable.”) on the Seven Segment Display. This indicates that the ATA is
having trouble connecting to the NMS service. Check the ISDN service is currently
active and there are not problems with cable connections. One method of checking is to
use a normal analog telephone to listen for dial tone through the POTS port of the ATA.
If the dial tone exists, the D channel connection should be checked with Austpac Support
Services.