T-Mobile MDA III - Manual (Page 172)

T-Mobile MDA III User Manual 172 T-Mobile MDA III User Manual 173
Connection Problems
Problem
n Unable to use Infrared
(IR) port to transfer
information.
n Cannot connect to Internet ,
web surfing doesn't work.
Solution
1
Line up the IR ports so that they are unobstructed
and within a close 20cm range.
2
Make sure that nothing is obstructing the two IR
ports.
3
Adjust the room lighting. Some light sources interfere
with IR connections. Try moving to a different location
or turn out some lights.
4
Transfer only one file, or no more than 25 contact
cards, at a time.
1
Check that you have set up and connected to an
Internet service provider.
2
Check that the wireless connection to your mobile
service provider is switched on and the signal is un-
obstructed.
3
Verify with your Internet service provider that your
username and password are correct.
See Chapter 7 Getting Connected . Additional
information is also available in Connections Help on
the T-Mobile MDA III and ActiveSync Help on the PC.
Problem
n ActiveSync is connected,
but data cannot be
synchronized.
Solution
On your desktop computer, check the Tools Menu >
Options > the Sync Option s tab in the ActiveSync
Manager window to see if the information type for the
program you want has been selected for synchronizing.
See more details about synchronizing information in