Troubleshooting 157, Troubleshooting – Toshiba Portege G810 User Manual
Page 158
Troubleshooting
157
Troubleshooting
Troubleshooting
Problem
Possible cause
Possible solution
Cannot switch
phone on
Battery out of power
Charge the battery (see page 37).
Battery not installed correctly
Ensure that the battery is inserted correctly
(see page 34).
Phone switches
off automatically
Battery out of power
Charge the battery (see page 37).
Cannot charge
battery
Battery not installed correctly
Ensure that the battery is inserted correctly
(see page 34).
AC charger not connected
Ensure that the AC charger is connected to the
phone and to a working AC outlet.
Connectors are dirty
Clean the connectors of the AC charger and
battery.
Battery has worn out
Replace the battery.
Battery or AC charger is damaged
Replace the battery or charger. Contact your
dealer for assistance.
Battery loses
power quickly
Backlight and Power settings need
to be adjusted
Adjust settings to optimise power performance