Windows mobile device center, Network connections, Windows mobile device center network connections – Trimble Outdoors JUNO ST handheld User Manual

Page 71

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Juno ST Handheld User Guide 69

Troubleshooting 7

Windows Mobile Device Center

Network connections

Problem

Cause

Solution

Windows Mobile
Device Center will not
connect to the
handheld.

The connection is not initiated
automatically.

Disconnect the USB cable from the computer and
then reconnect the handheld to the computer.
Alternatively, in the Windows Mobile Device Center
software on your computer, select Mobile Device
Settings
/ Connection Settings.

Currently connections to the
handheld with Windows
Mobile Device Center using
Bluetooth wireless technology
are not supported.

Connect to the handheld using the USB cable.

The connection is not enabled
in Windows Mobile Device
Center on the computer.

If you are using the USB data cable, select Mobile
Device Settings
/ Connection Settings In the Windows
Mobile Device Center software on your computer and
make sure that the Allow USB connection check box is
selected.

The connection is not enabled
on the handheld.

On the handheld, tap

/ Programs / ActiveSync /

Menu / Connections. Make sure that the Enable PC
sync using this connection
check box is selected, and
that the correct options are selected.

Your connection settings
conflict with network settings
or VPN client software.

If you are using the USB data cable, use the USB to PC
utility to change the connection method the
handheld uses to connect to Windows Mobile Device
Center on the computer. Tap

/ Settings /

Connections / USB to PC Utility. Clear the Enable
advanced network functionality
check box.

The handheld stops using the default RNDIS method
to connect to Windows Mobile Device Center.

Problem

Cause

Solution

The connection with
the mobile phone
suddenly ends.

If you change the proxy
settings of the handheld while
connected to a mobile phone,
the mobile phone ends the
connection.

Make any changes to proxy settings before
connecting to a mobile device.

Unable to connect to
another Juno
handheld.

Data encryption settings are
set incorrectly.

When setting up a peer-to-peer ad-hoc network with
a WEP encryption, set a Network Key, rather than
leaving the key blank to be provided automatically.

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